We would like to remind Texas Power residential customers that we are committed to serving you to the best of our abilities. That is why we offer a variety of ways to pay your electricity bill, adding an element of convenience to your already demanding life.

One of the most popular ways to pay is through our automated pay-by-phone system, which can be reached by calling 1-877-PAY-POWER. Here you have the option of paying with a major credit card or a personal check. If you’d prefer to speak to a member of our Arlington based call center instead, please call our Customer Care Team at 1-866-SHINE-ON. The same forms of payment are accepted here as the pay-by-phone, but with the added bonus of enjoying a conversation with a bona fide Texas electricty specialist.

In response to customer requests, Texas Power has also introduced a quicker form of online payment that now reaches us in less than one day! If you have never used your bank’s online bill pay option, you may discover just how quick and easy the task can be. Simply log in at your bank’s website and create a new bill payment account, listing Texas Power as the vendor. After that, payments are only a click away.

If you’d rather not concern yourself with paying on time every month, another easy way to pay is our auto-draft option that takes the worry completely out of the equation. With this, you will still receive your electricity bill in the mail each month and have ample time to review the amount that will be drafted. The payment will then be processed on the date your bill is due without any additional effort.

We also accept cash money orders through Fidelity Express, Exxon On the Run and MoneyGram. With these options, be aware the vendor the order was submitted may charge a fee. For MoneyGram, just give Texas Power’s “receive code” which is 5018 to the attendant and call our customer care team back with a verification number so we can process and apply it to your account. Fidelity Express and Exxon On the Run only require your Texas Power account number for completion.

Texas Power commercial customers also have several options to pay their invoice. Besides traditional payment by mail, commercial customers can call our Commercial Customer Care Department Payment Monday through Friday, 7am to 6pm and pay by check or credit card. Additionally, we have just added an option for these customers to pay their electricity bills by check online; You only need to register at Texas Power.

If you have any questions regarding Texas Power options for bill payment, we invite you to call us at 1-866-SHINE-ON and select the process that works best for you!


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